Question

A method by which management develops policies and practices to ensure products and services exceed customer expectations is _________ ___________management. (Enter only one word per blank.)

Answer 1

Quality management is the method by which management develops policies and practices to ensure products and services exceed customer expectations.

Step-by-step explanation:

The method by which management develops policies and practices to ensure products and services exceed customer expectations is quality management.

Quality management focuses on the continuous improvement of processes and systems to achieve customer satisfaction. It involves setting quality objectives, implementing quality control measures, and monitoring performance to ensure that products and services meet or exceed customer expectations.