Question

Recall financial outcomes that are commonly measured and used in the balanced scorecard framework. More than one answer may be correct. Check All That Apply

_ revenue
_ return on investment (ROI)
_ cash flow
_ quality control

Answer 1

The Balanced Scorecard typically includes Revenue, Return on Investment (ROI), and Cash Flow as measures of financial outcomes, whereas quality control is not a financial metric but part of internal processes.

Step-by-step explanation:

In the Balanced Scorecard framework, several financial outcomes are commonly measured and used. Revenue, Return on Investment (ROI), and Cash Flow are key financial metrics that are typically included. Quality control, while important, is generally considered a part of the internal business processes perspective and does not usually fall under the financial outcomes category within the Balanced Scorecard. Understanding these metrics helps organizations gauge their financial position and assess the tradeoffs between return and risk.