Question

The end result of underwhelming customers and shareholders is ________.

A) a high level of customer loyalty

B) an unfocused value proposition

C) a low rate of customer turnover

D) a higher pressure for short-run results

E) an above-average profit performance

Answer 1

The end result of underwhelming customers and shareholders is an unfocused value proposition.

Step-by-step explanation:

The end result of underwhelming customers and shareholders is an unfocused value proposition (option B). When customers and shareholders are underwhelmed, it means that the company has failed to meet their expectations and deliver value. This can lead to a loss of trust and loyalty from customers and a decrease in the company's overall performance and profitability.