Question

Which of the following is Step 1 in the three steps of the applied approach to problem solving?

1) identify potential causes using OB concepts and theories
2) make recommendations and (if appropriate) take action
3) define the problem
4) determine whether the issue is a lack of hard versus soft skills
5) find a systematic process for closing a gap in knowledge

Answer 1

Step 1 in the applied approach to problem solving is defining the problem.

Step-by-step explanation:

Step 1 in the three steps of the applied approach to problem solving is defining the problem. Before identifying potential causes or making recommendations, it is important to clearly understand and define the problem that needs to be solved. This step involves identifying the 'given' information and understanding what the problem is asking you to find.