Question

Identify the incorrect statement about preparing an internal memo.

a. Use a positive approach.
b. Develop the "you attitude"
c. Use the active voice.
d. Apply the 4Cs of communication

Answer 1

The incorrect statement about preparing an internal memo is to apply the 4Cs of communication.

Step-by-step explanation:

The incorrect statement about preparing an internal memo is d. Apply the 4Cs of communication.

When preparing an internal memo, it is important to use a positive approach, develop the "you attitude," and use the active voice. However, the 4Cs of communication (clear, concise, concrete, and correct) are typically applied to written communication in general, rather than specifically to internal memos. While it is still important to adhere to the principles of clear and concise communication when writing an internal memo, the 4Cs may not be explicitly mentioned or required.