asked 38.5k views
1 vote
When is a balanced scorecard utilized for quality and measurement evaluation?

a) Only in healthcare settings
b) Only in business settings
c) In various settings, including healthcare
d) During legal proceedings

1 Answer

7 votes

Final answer:

A balanced scorecard is used in a variety of settings, not just healthcare or business, to evaluate quality and performance through multiple perspectives.

Step-by-step explanation:

The balanced scorecard is utilized for quality and measurement evaluation in various settings, including healthcare. It is a strategic planning and management system that organizations use to communicate what they are trying to accomplish, align the day-to-day work that everyone is doing with strategy, prioritize projects, products, and services, and measure and monitor progress towards strategic targets.

Far from being confined to a single sector, it proves its utility in diverse contexts ranging from business corporations to healthcare institutions, nonprofits, and government organizations. The balanced scorecard approach facilitates the evaluation of performance by considering multiple perspectives such as financial, customer, internal business processes, and learning and growth.

answered
User Mridul Kashyap
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