The true statements about the ethnographic study that observed hundreds of hours of customer interactions among travelers on the U.K. rail system are: The customers took part in pleasant conversation
The customers shared vital service-related information with each other.
What are the true statements?
The true statements about the study involving customer interactions with travelers in the UK show that they were pleasant to one another and participated in useful conversations.
Also, these customers were willing to share information related to the rail transportation system with each other. Overall, the result of the study indicated a positive relationship between the customers in the system.
Complete Question
Identify the true statements about the ethnographic study that observed hundreds of hours of customer interactions among travelers on the U.K. rail system. (Check all that apply.)
The customers took part in pleasant conversation
The customers shared vital service-related information with each other.