Final answer:
The physical distribution customer service level refers to the level of service provided to customers during the delivery of a product.
Step-by-step explanation:
In the context of customer service, the term 'physical distribution customer service level' refers to the level of service provided to customers during the physical distribution or delivery of a product.
This includes factors such as timely delivery, product availability, proper handling and packaging, and effective communication with customers regarding delivery status.
For example, a high physical distribution customer service level would mean that products are delivered on time, in good condition, and any issues or concerns are promptly addressed by the company's customer service team.