asked 50.1k views
4 votes
A customer says, "I know this is a popular line, but this is an awful lot to pay for a simple white T-shirt." The best option for the sales associate is to?

asked
User Maximin
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8.5k points

1 Answer

1 vote

Final answer:

The best option for a sales associate when a customer expresses concern about the price of a product is to address their concerns by providing information and reassurance.

Step-by-step explanation:

When a customer expresses concern about the price of a product, the best option for a sales associate is to address their concerns by providing information and reassurance. The sales associate can explain the features and quality of the product that justify the price. They can also mention any additional value, such as durability or brand reputation, that the customer may not be aware of. Finally, the sales associate can offer alternative options or promotions that may help the customer feel more confident about their purchase decision.

answered
User A S
by
7.8k points
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