asked 64.1k views
4 votes
True or False: It is ok to occasionally violate your customer's basic needs.

asked
User Keisha
by
9.1k points

1 Answer

6 votes

Final answer:

The statement is false; it is not acceptable to occasionally violate a customer's basic needs as it can lead to loss of trust and damage to the business's reputation.

Step-by-step explanation:

True or False: It is not ok to occasionally violate your customer's basic needs. This statement is False. In business, ensuring customer satisfaction is critical to success. Customers have certain basic needs, such as the need for quality products, good customer service, and having their concerns addressed promptly and effectively. Violating these needs, even occasionally, can lead to a loss of trust and can tarnish a company's reputation. Building a business requires maintaining a positive relationship with customers, which means consistently meeting their basic needs.

answered
User Damirstuhec
by
8.2k points
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