Question

Which of the following statements about nonverbal communication is false?

A. It can signal whether an employee is truly paying attention.
B. It can be complex when different cultures are involved.
C. It can be harder to control than verbal communication.
D. It provides important clues about an individual's emotional state.
E. It is less trustworthy than verbal communication.

Answer 1

The false statement is that nonverbal communication is less trustworthy than verbal communication. Nonverbal cues are integral to communication, providing clues to emotions and intentions that are sometimes more informative than words.

Step-by-step explanation:

The statement that nonverbal communication is 'less trustworthy than verbal communication' is false. Nonverbal cues, such as gestures, facial expressions, and body language, play a crucial role in conveying emotion and intention across different circumstances and cultures.

For example, a smile typically indicates joy, and furrowed brows may suggest a serious topic or disagreement. However, some nonverbal signals can vary greatly across cultural contexts, often causing misunderstandings.

While nonverbal messages can be complex and difficult to control, they can provide important clues about a person's emotional state and level of engagement. Therefore, nonverbal communication can be as trustworthy, if not sometimes more so, than verbal communication depending on the context.