Question

Clients and visitors observe a heated argument between two staff members regarding whose responsibility it is to clean up urine from a dog in the reception area. This type of interaction will have an effect on?

(A) Etiquette
(B) Job description
(C) Cleaning product selection
(D) Team culture

Answer 1

The heated argument between two staff members regarding the responsibility of cleaning up dog urine in the reception area will have an effect on team culture.

Step-by-step explanation:

The heated argument between two staff members regarding the responsibility of cleaning up dog urine in the reception area will have an effect on team culture. Team culture refers to the shared values, norms, and behaviors that shape how a team functions and interacts. This argument may lead to a negative and toxic team culture, as it shows a lack of effective communication, cooperation, and problem-solving skills among the staff members.