Question

The nurse manager is working to create a culture of safety and is aware that which characteristics are fundamental to designing processes for high-reliability organizations? Select all that apply.

1. Sensitivity to operations
2. Desire to simplify
3. Preoccupation with failure
4. Creation of expertise
5. Resilience

Answer 1

The following characteristics are fundamental to designing processes for high-reliability organizations:

1. Sensitivity to operations

3. Preoccupation with failure

5. Resilience

Step-by-step explanation:

Creating a culture of safety in healthcare involves incorporating fundamental characteristics of high-reliability organizations (HROs). Sensitivity to operations is crucial as it emphasizes being attuned to the day-to-day activities within the healthcare environment, allowing for swift identification and response to potential issues. Preoccupation with failure involves a proactive mindset of anticipating and preventing failures, fostering a continuous improvement approach to enhance patient safety.

Furthermore, resilience is vital in adapting to unexpected challenges and recovering quickly from adverse events. These characteristics collectively contribute to the establishment of a safety-oriented culture within healthcare organizations.

A desire to simplify and the creation of expertise are not explicitly highlighted as fundamental characteristics for designing processes in high-reliability organizations within the context of the question. While simplicity is valued, it may not be the primary focus, and expertise is assumed but not explicitly listed as a key characteristic in this scenario.

By prioritizing sensitivity to operations, preoccupation with failure, and resilience, nurse managers can instill a culture of safety that not only identifies and addresses potential risks but also cultivates an environment where continuous learning and improvement are central to providing high-quality patient care.