Question

When balancing services between phone customers and those you may already be helping in the store, you should:

Option 1: Prioritize phone customers over those in the store.
Option 2: Finish assisting customers in the store before attending to phone customers.
Option 3: Juggle between helping in-store and phone customers simultaneously.
Option 4: Ignore phone calls and focus solely on in-store customers.

Answer 1

When balancing services between phone customers and in-store customers, it is best to finish assisting customers in the store before attending to phone customers. Option 3.

Step-by-step explanation:

When balancing services between phone customers and those you may already be helping in the store, it is best to finish assisting customers in the store before attending to phone customers. Prioritizing phone customers over those in the store may lead to a decline in customer satisfaction among in-store customers. Juggling between helping in-store and phone customers simultaneously can also be challenging and may result in a decrease in the quality of service provided. Ignoring phone calls and focusing solely on in-store customers is not recommended as it may cause frustration among phone customers.