Question

Telling a customer, "You really don't want that color, do you, Mrs. Brown?" is a:_________

Answer 1

Telling a customer, 'You really don't want that color, do you, Mrs. Brown?' is a disapproval comment and considered rude and inappropriate behavior in customer service.

Step-by-step explanation:

Telling a customer, 'You really don't want that color, do you, Mrs. Brown?' is an example of a disapproval comment. It is considered rude and inappropriate behavior in customer service. Customer service representatives should aim to provide helpful and positive assistance to customers rather than making negative comments or judgements.