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Software that automates sales tasks such as order processing and tracking is known as?

1) customer relationship management (CRM) software
2) customer self service (CSS) software
3) sales force automation (SFA) software
4) supply chain management (SCM) software

1 Answer

2 votes

Final answer:

Sales Force Automation (SFA) software is designed to automate sales tasks like order processing and tracking, often as a part of larger CRM systems.

Step-by-step explanation:

Software that automates sales tasks such as order processing and tracking is known as Sales Force Automation (SFA) software. SFA software is specifically designed to streamline the sales processes and is often a part of a larger customer relationship management (CRM) solution. This type of software may include features for managing contacts, sales forecasting, and product knowledge, alongside the order processing and tracking functions that help sales professionals and managers keep up with sales activities and customer interactions.

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User Berne
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