Question

AT T business services might guarantee that there is a 48-hour turnaround time for all repair orders. In order to deliver on that promise, commonly needed parts are available on the repair trucks and emergency parts are delivered overnight. Both of these factors affect the _____ that AT T can promise.

Answer 1

AT&T business services promise a 48-hour turnaround time for repair orders and have measures in place to fulfill this guarantee.

The guarantee that AT&T can promise is the turnaround time for all repair orders. This means that AT&T guarantees that they will repair any issues within 48 hours. To fulfill this promise, AT&T ensures that commonly needed parts are available on the repair trucks and emergency parts are delivered overnight.