Question

Which of the following is not one of Dr. Ing's Objectives of customer service?

1) Providing excellent customer support
2) Ensuring customer satisfaction
3) Maximizing profits
4) Building long-term customer relationships

Answer 1

Dr. Ing's objectives of customer service include excellent customer support, customer satisfaction, and building long-term customer relationships.

Step-by-step explanation:

The objective of customer service according to Dr. Ing includes providing excellent customer support, ensuring customer satisfaction, and building long-term customer relationships. Maximizing profits, however, is not one of the objectives of customer service. Customer service is focused on meeting the needs and expectations of customers, rather than solely on maximizing profits.