Final answer:
Customer service is important in any industry and not limited to retail.
Step-by-step explanation:
Customer service is not only important in retail establishments, but it is important in any business or industry that involves serving customers. Effective customer service is crucial for building customer loyalty, improving customer satisfaction, and fostering positive relationships with customers. Whether it's a retail store, a restaurant, a healthcare facility, or an online platform, providing excellent customer service helps businesses thrive.