Final answer:
The amount of customer contact is not a significant difference between manufacturing and service operations.
Step-by-step explanation:
The difference in the amount of customer contact between manufacturing and service operations is not a significant difference.
In manufacturing operations, there is typically minimal direct interaction between the manufacturer and the end consumer. Production is focused on creating physical products that are later sold to customers.
In service operations, however, there is often a higher level of customer contact as the service provider interacts directly with customers to deliver intangible services such as healthcare, education, or banking services.