Question

Responsiveness is a company's willingness to help customers and provide prompt service.

a) true
b) false

Answer 1

Responsiveness is the ability of a company to help customers and provide prompt service.

Step-by-step explanation:

Responsiveness is the ability of a company to help customers and provide prompt service. It refers to how quickly and effectively a company responds to customer inquiries or issues. For example, if a company has a high level of responsiveness, it will answer customer calls promptly and address their concerns in a timely manner.