Final answer:
The statement is false; taking notes on a client's first session is very important for continuity, personalized service, and professional standards, regardless of coach continuity. The correct option is false.
Step-by-step explanation:
The statement that taking notes on a prospect and their first session is not important is false. It is crucial to take detailed notes during initial coaching sessions to ensure continuity and personalized service, even if the same coach is expected to provide subsequent sessions. Detailed notes can help in tailoring future sessions to the client's specific needs, tracking progress, and maintaining a professional standard of service. Should an unexpected change occur where a different coach needs to step in, these notes become an invaluable resource for providing seamless service.
The correct option is false.