Question

Karen recently told Marco about her favorite business in town, a small boutique pet

shop. Hopefully, thanks to Karen's______ the pet shop will gain a new customer in
Marco.
O miscommunication
O referral
O crowdsourcing
O conflict resolution

Answer 1

Thanks to Karen's referral, the pet shop will hopefully gain a new customer in Marco.

Step-by-step explanation:

A referral is a recommendation or endorsement made by one person to another, typically to benefit a business or service. In this context, Karen is recommending the pet shop to Marco as her favorite business in town, potentially leading him to become a new customer.