Answer:
Non-verbal communication is important during a negotiation process for the following reasons:
Conveying emotions and attitudes: Non-verbal communication, such as facial expressions, gestures, and tone of voice, can convey emotions and attitudes that may not be expressed through words alone. During a negotiation process, these non-verbal cues can help to establish trust and rapport between the parties, or signal dissatisfaction or frustration with the progress of the negotiation.
Clarifying and emphasizing points: Non-verbal communication can also be used to clarify or emphasize points made during the negotiation. For example, nodding the head or using hand gestures can indicate agreement or emphasize the importance of a particular point. This can help to ensure that both parties understand the key issues and are working towards a mutually acceptable solution.
Step-by-step explanation: