Question

What percentage of calls with the Chicago service center answer within 10 seconds in January of 1994?

Answer 1

Option B

Explanation:

The green graph represents the percentage of calls with the Chicago service center.
For December 1993, the percentage of calls is coming out to at least 95 percent. In addition, the graph is increasing as months go by. Based on these two analysis, the estimate percentage of calls within 10 seconds in January of 1994 is:

Option B: 98