asked 111k views
2 votes
the huge department store sale didn't go well because there weren't enough salespeople to serve customers. many customers took to social media to complain. which action is most likely to discourage customers from returning?

asked
User Slooker
by
8.6k points

1 Answer

2 votes

Final answer:

Ignoring the complaints on social media.

Step-by-step explanation:

In this case, the action that is most likely to discourage customers from returning is ignoring the complaints on social media.

Many customers took to social media to complain about the lack of salespeople during the department store sale.

By ignoring these complaints, the store is not addressing the issue and showing a lack of concern for customer satisfaction.

Ignoring customer complaints can lead to a negative reputation and a loss of customer loyalty.

answered
User Alexpghayes
by
9.1k points
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