Question

Advise Florence and her team on how can convince the staff using John Kotter's theory to lead change

Answer 1

In John kotter's theory, someone can just simply change something in their lives, they have to undergo a critical 8 steps process.

In order to utilize this process, florence has to convince her team why and how it works and kindly explain to them why the change is necessary. This will motivate her team as a Growing individual