Question

Advise florence and her team on how they can convince the staff using john kotters theory to lead change

Answer 1

John kotters theory consist of 8 steps processes for leading change.

Change is hard.

Especially if we wanted to change something that deeply immersed in our habit. Florence and her team cannot just tell and force the staff to change. They have to be patient and implement the correct ways to the changes in order for it to be happen.