Question

"louise, a top-level manager at inf inc., has the difficult task of informing 12 employees that they are about to be laid off. which communication channel should louise use to break the news?"

Answer 1

Louise, who is in top level management and is faced with the difficult task of laying off 12 different employees should use face to face to communicate to them what is about to happen. This is a bit more personal and might make this difficult situation easier.