Customer service research shows that ____ of customers defect from a company because they were treated with an attitude of indifference.

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Kimberleigh · Answer 1 · 2018-01-06T18:54:31+0000

68% of customers defect from a company because they were treated with an attitude of indifference. Empathy from customer service associates plays a critical role with retaining customers.

Customer service research shows that ____ of customers defect from a company because they were treated with an attitude of indifference.

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