Question

The managers of foodex, a fast food restaurant, record outputs on a daily basis by counting how many customers their employees serve, the time each transaction takes, and how much money each customer spends every day. with reference to the control process, the managers of foodex are:

Answer 1

measuring things that they think record productivity - are must be taken around customer service as well as throughput - rushing CUSTOMERS through the process but having then have a bad experience is bad long term solution