Question

A negative response that passively allows conditions to worsen​ (chronic absenteeism or​ lateness, reduced​ effort, and increased error​ rate) is a condition normally associated with subordinates rather than management personnel. the hr director is attempting to minimize the negative ramifications of this​ response, known as​ ________. in concert with this goal of reducing the​ negative, she is also striving to increase​ ________, which generally results in employees going beyond the normal expectations of their jobs.

Answer 1

The hr director is attempting to minimize the negative ramifications of this​ response, known as neglect. In concert with this goal of reducing the​ negative, she is also striving to increase​ OCB which stands for organizational citizenship behavior.
Since the late 1970s Organizational citizenship behavior has been studied. A person's unpaid assurance within an organization or company that is not part of his or her prescribed tasks is an organizational citizenship behavior.