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Melissa impressed her boss by making lots of suggestions for department improvements and by putting in many weekend hours to do extra tasks to develop the new procedures. melissa is exhibiting _____.

asked
User Sahil
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1 Answer

4 votes
Melissa is exhibiting organizational citizenship behavior.
This term refers to the fact that a person is willing to do something which isn't exactly a part of their everyday job. So here, Melissa put in extra hours in order to create something new for her company and impress her employer in the process.
answered
User Alexey Ivanov
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7.5k points
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