Question

Your job is on the cash register at the check-out counter. an impatient customer jumps ahead of several customers already waiting in line. what would you do?

Answer 1

The best thing to do in this situation is to ask the customer who is impatient to wait in line, it is best to inform the customer in a calm and professional manner to prevent conflict or misunderstandings to arise. It is also best to explain why the customer should wait in line for all other customers are waiting patiently to get their turn. It is only appropriate to follow the rules in order to prevent misunderstandings from happening.