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In a reinforcement type of situation, program plans are initiated to preserve and develop customer or public support.

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User Falter
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The answer to the statement above is TRUE. Program plans in a reinforcement type of reinforcement usually aim in the preservation and development of support for the public. The purpose of reinforcement here is to maintain public confidence. What is done in reinforcement is that the established organizational policy are being reiterated for the preservation of the good of the public.
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User Jogendra Kumar
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