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A recent harris poll reported that ________ percent of customers say that they will never return to a business after a negative customer service experience

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A recent Harris poll reported that 82 to 91 percent of customers say that they will never return to a business after a negative customer service experience. The percentage of customers decision for never returning to a business due to a bad experience varies according to the industries. The range of the percentage is 82 to 91 percent.
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