Question

What should be your first step if you have a complaint that you think violates your consumer rights?

A)Send a letter or e-mail to the company's headquarters.
B)Contact the seller, remain calm, and state the problem.
C)Contact your local consumer protection agency or Better Business Bureau.
D)Ask to speak to a manager.

Answer 1

B)Contact the seller, remain calm, and state the problem.

Answer 2

The Correct Answer is B

Step-by-step explanation:

How to file the Consumer complaint

• First, check the consumer protection law. visit the consumer protection law website to check that is your transaction comes under the consumer protection category or not.
• Second, send a letter to the business, before filling up the complaint you must send the letter to the business.
• Third, If your consumer complaint isn't resolved yet then the last step is to fill the consumer complaint.