Question

Which two consumer rights would customers depend on when returning a damaged item for a refund?

the right to be heard and the right to choose
the right to choose and the right to safety
the right to be heard and the right to redress
the right to safety and the right to be heard

Answer 1

Answer: Third option is correct.

Explanation:

Since we know that customers depend on when returning a damaged item for a refund.

1) Right to be heard:

As customer has right to be heard by the government and can expect that the government would show sympathy and show some concern towards the customer.

2) Right to redress:

As customer gets a damaged item and he wants a refund for it so, his right to redress gets activated and The Government helps him in getting the refund.

Hence, Third option is correct.