Question

Lina chooses to switch to a new phone service provider because it offers an online payment system. What trend is she following?

simplicity
social media
self-service
community-based service

Answer 1

The answer would be Self Service, because she likes the convenience of doing it herself.

Answer 2

The most likely answer would be simplicity. In the question, it states that "Lisa chooses to switch to a new phone service provider because it offers an online payment system." It says that she chose the provider because of a system.