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A manager who is paraphrasing and thinking about what someone else is saying in order to encourage them to clarify what they mean, is using communication technique called

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User Cucurbit
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A manager who is paraphrasing and thinking about what someone else is saying in order to encourage them to clarify what they mean, is using communication technique called active listening
In active listening the listener is fully concentrating on what is being said rather than just passively 'hearing' the message of the speaker.
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User Thedanielhanke
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