Question

14. Because her coworker Rita kept her eyes on her work and never said much, Laura concluded that Rita wasn't very smart. But when a new procedure was introduced on their floor and Laura made several errors, Rita showed her a simple way to remember each step. Laura made the mistake of

Answer 1

judging her when she didn't know that Rita was right in minding her business and trying to be a good worker

Answer 2

Laura made the mistake of underestimating/judging her. If there’s options I can’t see? but that’s what I concluded from this.