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When a patient become angry or embarrassed that they are being asking for payment, what will you do to lessen their negative reaction?

When a patient become angry or embarrassed that they are being asking for payment, what will you do to lessen their negative reaction?
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When a patient become angry or embarrassed that they are being asking for payment, what will you do to lessen their negative reaction?

asked
User Kfriend
by
7.8k points

2 Answers

2 votes
Don’t ask the question again so they won’t get angry again
answered
User Kamil Naja
by
8.1k points
2 votes
Don't bring it up again until they seem happier and assure them that its okay
answered
User Steve Jiang
by
8.3k points
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