Question

Gonzalo is attempting to open his car door using the auto lock button on his keychain. he pushes the button twice, but his car door does not open. he continues to push the button even though it is likely that the auto lock feature has stopped working, and he will need to open the door manually with his key. this illustrates a ________. confirmation bias functional fixedness hindsight bias mental set

Answer 1

This illustrates a mental set.
A mental set is a set of behaviors and opinions that we have had for a long period of time so that they have almost become our habit. It was Gonzalo's habit to push the button in order to get his car door to open, and even though he subconsciously realizes the system isn't working properly, he will keep pushing the button out of habit.