Question

A memo from the deputy directors to the Airport Board is an example of which type of organizational message?

a. upward

b. downward

c. lateral

d. grapevine

Answer 1

Upward because the message is going from the least important to the most important.

Answer 2

A memo from the deputy directors to the Airport Board is an example of an upward organizational message.

An upward organizational flow or message is where the information goings from the bottom to the top. In this case, the message is going from the deputy directors to the Airport Board. The Airport Board is "above" the deputy directors in terms of authority and ranking within the organization so the message is traveling upward.