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When considering customer satisfaction, the relationship between the consumer’s _____ and the product’s _________ is important. A. information; actual features B. alternatives; …

When considering customer satisfaction, the relationship between the consumer’s _____ and the product’s _________ is important. A. information; actual features B. alternatives; …
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When considering customer satisfaction, the relationship between the consumer’s _____ and the product’s _________ is important.

A. information; actual features
B. alternatives; price
C. attitude; performance
D. expectations; perceived performance

asked
User Paulguy
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8.3k points

1 Answer

5 votes
Hello! It's best to add each answer to the blank and see what makes the most sense. I think the best answer is D
answered
User Jesse Bakker
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8.1k points
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