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When it is necessary to inform a customer about a delay in their order , the proper communication format should be?

When it is necessary to inform a customer about a delay in their order , the proper communication format should be?
asked 231k views
4 votes
When it is necessary to inform a customer about a delay in their order , the proper communication format should be?

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User James Lee Baker
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7.9k points

1 Answer

5 votes
I would say to inform them professionally with a phone call and/or email. 
answered
User Paul Hazen
by
8.8k points
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