Question

According to the trust-based relationship selling process framework, "discovering prospect's needs" is a part of which component of the framework? selling foundations selling strategy based on customer needs and value initiating customer relationships developing customer relationships enhancing customer relationships

Answer 1

According to the trust-based relationship selling process framework, "discovering prospect's needs" is a part of the initiating customer relationship as a component of the framework.
The initiation of customer relation is involved in the CRM (Customer Relationship Management), an approach that includes the interaction with current and potential customers.