Question

George, a chef and owner of a popular restaurant, is always visiting his competition to observe how they are doing things in their restaurants. he told one of his managers that "i do this because i want to know what is going on. i am always concerned that one of our competitors will surprise us with a new service or menu item like us, but better." george is utilizin

Answer 1

George is utilizing competitive intelligence. This is a strategy in which the individual made use of gathering, defining and as well as analyzing their customers, competitors or products by means of helping improve his or her own business and to make strategic decisions that would be best for one’s business or company.