"your roommate has just returned from giving her speech. she is visibly upset and begins to criticize the instructor as an incompetent old fuddy-duddy. you sit patiently while she continues her tirade against the instructor's criticism of her performance. when she is done, you say, ""it must be really frustrating to have something you worked so hard on evaluated so harshly." this response indicates you are listening for what purpose? learning evaluation empathy enjoyment