Which of the following is NOT an effective way for managers to gauge the satisfaction of their customers?

Question

asked Sep 15, 2019 122k views

1 Answer

Shlomo Koppel · Answer 1 · 2019-09-22T05:07:19+0000

By asking servers how satisfied the customers seem. This is because the servers may be untruthful, or the customer may be very passive.